Iso 2000 donts
This International Standard is applicable to the following: organizations seeking advantage through the implementation of a quality management system; organizations seeking confidence from their suppliers that their product requirements will be satisfied; users of the products; those concerned with a mutual understanding of the terminology used in quality management e.
Status : Withdrawn. Publication date : Company organization, management and quality. Life cycle Previously Withdrawn. Final text received or FDIS registered for formal approval. The registrar is comming! You thought you were ready but as you enter the site this morning you see all the problems popping out. What can you do? Catch them at the gate and send them back? You come in and find out that the President is golfing this morning instead of attending the openning meeting.
The production supervisor called in sick. The minute you arrive, you see at the door a delivery truck sitting with a couple of loads of bad product returned by your customer. Your secretary that maintains all your procedures on the system had to go home for family emergency. You open the back door, your car is sitting right there in the parking lot. You still have a chance to jump for it and drive home to call in sick. It would not be a lie, the way you feel right now could definitely qualify you for some major illness.
You can hear the voices of the auditors in the reception area. You can still dive for it, oh no you hesitated too long, there is the receptionist with a nervous smile leading the auditors right for you. Relax, yes relax you'll be fine. The purpose of the audit is to find out how the system is working for your organization. Are there enough backups in the system that can carry things on when employees are missing. You don't know how to get to the procedures on your system, are there instructions to help you do that?
If not what's the worst that can happen? Many early adopters of ISO are already certified to one or more standards such as ISO or ISO , this makes the transition to ISO easier as some of the basic requirements of a management system such as document and record control are already be in place allowing the company to focus on incorporating new requirements in an existing method. After implementing the guidance of the service management system standard, ISO registration is a method in which a company can prove that they have successfully implemented the requirements.
After documenting processes and performing reviews, a company can then look to an independent auditing company to review their processes and ensure that the company is adhering to the developed processes.
At the end of the audit, the company is presented a certificate that they can provide to existing and potential customers. The challenge that many organizations face in implementing ISO is the speed and level of depth that needs to be implemented to meet requirements.
When an organization begins to apply the standard to their operations unnecessary or complicated solutions can be created for simple challenges.
By over applying the standard to your operations organizations expend precious resources, lose time, and have a less favorable opinion of the benefits of implementing ISO
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